We are committed to making the very best tools. At Cutting Edge we also know it’s not enough to make great tools—we need to carry through on our commitment to delivering the very best. If you ever have a problem of any kind, let us know. Simply contact us. We will do our utmost to provide you with unsurpassed customer service. We’ll do everything possible to make it right.
Shears
Our shears don’t wear out. If you have a problem with a pair of ours, we will replace them at no charge, period. That’s our promise.
Refunds and Returns
If for some reason you don’t like your purchase, we will gladly refund you within 30 days of the invoice date. Customers are responsible for the cost of return shipping.
We are unable to make returns or refunds on Special Orders.
If an item eligible for return was purchased beyond the 30 days, we will provide a store credit for the amount of the original purchase, less shipping.
Questions?
Don’t hesitate to ask - click the button below to get in touch!